Contact

We can fix a wrong button name. We cannot unlock your WPS account.

For product billing, license keys, and login issues, use Kingsoft’s own customer service inside the app or on wps.com.

Sharing and writing as a way to send feedback

This form opens your mail app to hello@wps-office.co. Do not send license keys or identity documents.

Official support

Kingsoft Help Center, in-app chat, and the Facebook group linked from help.wps.com are the vendor paths. Microsoft Store, Google Play, and App Store have their own refund policies.